Rental Vehicle Accidents: Who’s Liable—Driver or Rental Company?

Table of Contents

Car accidents are complicated enough, but when one involves a rental car, questions of liability and insurance coverage become even more complex. Whether you’re driving a rental car on vacation, during a business trip, or while your personal vehicle is in the shop, understanding who pays for injuries, property damage, and medical bills after a crash is essential.

When a rental car accident occurs, the first question is often: Who’s responsible—the driver or the rental car company? The answer depends on several factors, including Arkansas liability rules, the terms of the rental agreement, and the available insurance coverage options.

At Justin Minton Law, we help accident victims navigate these challenging situations. Our experienced team knows how to determine liability, handle insurance claims, and ensure you get the compensation you deserve.

Call (501) 222-HURT today for a free consultation with an experienced personal injury attorney who understands the complexities of rental vehicle accidents.

An attorney reviewing an insurance policy and rental agreement at a desk.

Who Is Liable in a Rental Car Accident?

When an accident involving a rental car happens, several parties could potentially be held responsible for injuries and damages. These typically include:

  1. The driver of the rental vehicle
  2. The rental car company that owns and maintains the vehicle
  3. Another driver who caused or contributed to the crash

Let’s explore how liability is determined in each scenario.

1. The Driver of the Rental Car

In most rental car accidents, the driver is primarily liable—just as they would be in a regular car accident involving their own vehicle. If you caused the crash through negligence, such as distracted or reckless driving, you’ll likely be responsible for covering the resulting injuries and property damage.

Your car insurance may extend to rental cars, depending on your insurance policy. Most policies provide some liability coverage and collision coverage, but the limits vary. Before you rent a vehicle, review your policy or call your insurance company to confirm your protection.

If you declined the rental company’s extra coverage but your personal car insurance applies, your insurer will handle the claim—though you may still be responsible for deductibles and out-of-pocket costs.

2. The Rental Car Company

In certain cases, the rental car company may be held liable for an accident, particularly if its negligence contributed to the crash. For example:

  • The company failed to maintain the vehicle properly (e.g., worn tires or brakes).
  • The car had a known mechanical failure or dangerous vehicle defect.
  • The company rented a car to someone without a valid license.

Under these circumstances, the rental company’s insurance or the company itself could be responsible for injuries caused by its negligence.

However, the Graves Amendment, a federal law, generally shields rental car companies from vicarious liability (being automatically responsible for another person’s actions) unless their own negligence directly caused the accident. This makes proving rental car company’s negligence crucial in such claims.

3. The Other Driver

If another driver caused the crash, their insurance company would be responsible for paying damages under Arkansas fault laws. You can file a claim against their liability insurance for:

  • Medical bills and lost wages
  • Vehicle damage
  • Pain and suffering
  • Other related costs

If the other driver is uninsured or underinsured, your own insurance policy—through uninsured motorist or collision coverage—may apply.

An experienced car accident attorney can help identify which policies apply and ensure no insurance company avoids its financial obligations.

Understanding Rental Car Insurance Coverage

One of the most confusing aspects of rental vehicle accidents is understanding what coverage options are available and how they interact. Let’s break down the most common types of rental car coverage and how they apply after an accident.

1. Liability Insurance

Liability insurance covers damage or injuries you cause to others in an accident. In most cases, your personal car insurance policy provides this protection even when you’re driving a rental.

However, if you don’t have adequate liability coverage, the rental car company’s insurance may provide secondary coverage—meaning it kicks in only after your own policy limits are exhausted.

2. Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW)

Many rental car companies offer optional coverage known as a collision damage waiver or loss damage waiver. These waivers are not technically insurance—they’re agreements that release you from financial responsibility if the rental car is damaged or stolen, as long as you followed the terms of the rental agreement.

Be aware: CDWs don’t cover injuries, property damage to other vehicles, or accidents caused by reckless driving or drunk driving.

3. Personal Accident Insurance

This optional coverage pays for your medical bills and those of your passengers if you’re injured in an accident involving a rental car. If you already have health insurance or medical payments coverage (MedPay), you may not need it—but it can offer an extra layer of protection.

4. Credit Card Coverage

Some credit cards provide secondary coverage when you use the card to pay for a rental. This credit card coverage usually helps with collision damage or theft, but it rarely covers liability or injury claims.

It’s important to read your credit card agreement before renting to understand exactly what is—and isn’t—covered.

What to Do After a Rental Car Accident

If you’re involved in a rental car accident, acting quickly and following proper steps can protect your rights and help you recover damages efficiently.

Step 1: Ensure Safety and Call for Help

Move your vehicle to a safe location, check for injuries, and call 911. Report the accident scene to law enforcement so an official police report can be created.

Step 2: Gather Evidence

Collect all insurance information, contact details, and witness statements. Take photos of the vehicles, road conditions, and visible injuries. This evidence will be invaluable when dealing with the rental company, insurance companies, or legal action later.

Step 3: Notify the Rental Company

Most rental agreements require you to report any accident as soon as possible. Provide factual information about what happened but avoid admitting fault. The rental company may send a representative to inspect the vehicle or initiate an insurance claim.

Step 4: Contact Your Insurance Company

Notify your car insurance provider promptly. They’ll determine whether your insurance coverage extends to the rental car and coordinate with other insurers involved.

Step 5: Seek Medical Attention

Even if you feel fine, visit a doctor to document potential injuries. Medical records are critical for establishing damages in personal injury cases.

Step 6: Speak With an Experienced Attorney

An experienced personal injury attorney can help protect your rights, especially if the rental company or insurance company disputes liability. Your lawyer can review contracts, policies, and liability rules to ensure you’re not unfairly blamed.

Determining Liability: Key Factors

When an accident occurs in a rental car, determining who’s liable often depends on:

  • Who was driving and whether they violated traffic laws.
  • Whether a mechanical failure or rental company negligence played a role.
  • The type of insurance coverage held by each party.
  • The terms of the rental agreement.
  • Whether optional coverage like a CDW or personal accident insurance applies.

Your attorney will analyze every factor to identify responsible parties and pursue all available avenues for compensation.

How Justin Minton Law Can Help

Rental car accidents can be overwhelming, especially when multiple insurers and policies are involved. At Justin Minton Law, our law firm helps clients make sense of the confusion. We can:

  • Investigate the accident scene and determine fault.
  • Review rental agreements and insurance policies for coverage gaps.
  • Handle all communications with insurance companies and adjusters.
  • Negotiate for fair compensation for your medical bills, lost wages, and other damages.
  • File a personal injury claim or lawsuit if necessary.

Whether the rental company failed to maintain a safe vehicle or the other driver caused the crash, we’ll fight to ensure you’re not left paying the price for someone else’s negligence.

Contact Us for Legal Help After a Rental Car Accident

If you’ve been involved in an accident involving a rental car in Arkansas, you don’t have to handle the aftermath alone. Between the rental company, your insurance provider, and possibly the other driver’s insurance company, the process can quickly become confusing and stressful.

Let the team at Justin Minton Law handle the legal and insurance details while you focus on healing. Our attorneys have extensive experience resolving rental car accident cases and helping injured clients secure the compensation they deserve.

Call (501) 222-HURT today to schedule a free consultation.
We’ll review your case, explain your legal options, and help determine who is truly liable—the driver, the rental company, or another responsible party.

why choose Minton Law Firm
Personal Injury Lawyers
No Fee Unless We Win
At Minton Law Firm, we prioritize your peace of mind. Our commitment to "No Fee Unless We Win" ensures that you can pursue justice without financial worry. We only get paid when you receive compensation for your injury.
Expertise You Can Trust
With years of experience in personal injury law, our team at Minton Law Firm has successfully handled numerous cases, securing favorable outcomes for our clients. We have the knowledge and skills to fight for your rights and maximize your compensation.
Personalized Attention
We believe in giving each client the personalized attention they deserve. Your concerns are our priority, and we're dedicated to guiding you through every step of your legal journey.
Compassionate Advocacy
We understand the challenges you're facing after an injury. That's why our approach combines legal expertise with compassion. At Minton Law Firm, you'll find a supportive team ready to listen, advise, and advocate fiercely on your behalf.
Contact Us Today
Start your no-obligation consultation with us by filling out the form below and we will contact you about your case within 24 hours.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Full Name*
Required Fields *
chevron-down